Last updated: 23.06.2026
This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit or make a purchase from getceleor.com ("Website").
This Website is operated by SC SILCOWORLD SRL ("CÉLEOR", "we", "our", or "us").
By using this Website, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
CÉLEOR is operated by:
SC SILCOWORLD SRL
CUI: 29249701
EUID: ROONRC.J38/551/2011
Registered Address: Jud. Vâlcea, Sat Roșiile, Com. Roșiile, Nr. 52, Romania
Email: office@getceleor.com
For any privacy-related questions or requests, please contact us at:
2. Information We Collect
When you visit our Website, place an order, subscribe to our newsletter, contact us, or interact with our content, we may collect certain information.
Information You Provide
This may include:
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Name
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Billing address
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Shipping address
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Email address
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Telephone number
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Order information
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Payment-related information
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Customer support messages
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Product reviews or feedback you voluntarily submit
Information Collected Automatically
When you browse our Website, certain technical information may be collected automatically, including:
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IP address
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Browser type
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Device information
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Operating system
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Website usage information
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Pages viewed
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Referral source
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Approximate location information
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Cookie identifiers
3. How We Use Your Information
We may use personal information to:
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Process and fulfill orders
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Deliver products and services
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Provide customer support
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Communicate regarding purchases
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Respond to inquiries
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Improve our products and services
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Prevent fraud and misuse
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Comply with legal obligations
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Analyze website performance
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Measure advertising effectiveness
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Send marketing communications where permitted
4. Legal Basis for Processing
Where required by the General Data Protection Regulation (GDPR), we process personal information based on one or more of the following legal grounds:
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Performance of a contract
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Compliance with legal obligations
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Legitimate business interests
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Consent where required by law
Where processing relies on consent, you may withdraw that consent at any time.
5. Shopify
Our store is hosted by Shopify Inc.
Shopify provides the ecommerce platform that allows us to sell products and services online.
When you place an order, Shopify may process personal information on our behalf, including customer information, payment details, shipping information, and transactional records.
For more information, please refer to Shopify's own privacy documentation.
6. Payment Processing
Payments are processed through secure third-party payment providers.
We do not store complete payment card information on our servers.
Payment providers process payment information according to their own privacy policies and security standards.
7. Analytics and Advertising
To understand how visitors interact with our Website and to improve our services, we may use analytics and advertising technologies.
Google Analytics
We use Google Analytics to understand website traffic, visitor behavior, and website performance.
Google Analytics may collect information such as:
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Pages viewed
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Session duration
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Device information
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Browser information
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General location data
Meta (Facebook & Instagram)
We may use Meta Pixel and related technologies to:
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Measure advertising performance
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Understand customer interactions
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Deliver relevant advertising
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Create audience segments
TikTok
We may use TikTok Pixel and related technologies for analytics, conversion tracking, and advertising measurement.
8. Email Marketing
If you choose to subscribe to our newsletter or marketing communications, we may use email service providers such as Brevo to manage and send communications.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those communications.
9. Third-Party Service Providers
In order to operate our business, we may share limited information with trusted service providers, including:
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Shopify
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Payment processors
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Shipping providers
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Fulfillment partners
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Invoice and accounting services
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Product review platforms
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Customer support tools
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Analytics providers
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Marketing providers
These providers only receive information necessary to perform their services and are expected to protect it appropriately.
10. International Data Transfers
Some of the service providers used by CÉLEOR may process data outside the European Economic Area (EEA).
Where applicable, we rely on legally recognized safeguards such as Standard Contractual Clauses or equivalent protection mechanisms required under GDPR.
11. Data Retention
We retain personal information only for as long as reasonably necessary to:
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Fulfill orders
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Provide services
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Maintain business records
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
Retention periods may vary depending on the type of information and applicable legal requirements.
12. Your Rights Under GDPR
If you reside in the European Economic Area, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of personal information
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Restrict processing
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Object to processing
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Request data portability
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Withdraw consent where applicable
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Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact:
13. Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
14. Cookies
What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
They help websites function properly, remember preferences, improve performance, and provide analytics information.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the Website to function properly.
Examples include:
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Shopping cart functionality
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Checkout functionality
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Security features
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Account login functionality
These cookies cannot generally be disabled.
Analytics Cookies
Analytics cookies help us understand how visitors use our Website.
Examples may include cookies used by:
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Google Analytics
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Shopify analytics
Advertising Cookies
Advertising cookies may be used to measure marketing performance and show more relevant advertisements.
Examples may include technologies provided by:
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Meta
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TikTok
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Google
Preference Cookies
These cookies remember choices such as language settings, region selection, and other website preferences.
15. Managing Cookies
Most web browsers allow you to:
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View cookies
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Delete cookies
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Block cookies
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Configure cookie preferences
Please note that disabling certain cookies may affect website functionality.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
The latest version will always be published on this page.
17. Contact
If you have questions regarding this Privacy Policy or your personal information, please contact:
SC SILCOWORLD SRL